The order is first processed and then shipped. Typically, we process orders within 1 day. This can vary 3-5 days, depending if there is a high volume of orders. "Made To Order" packages are standard 3-7 business days for processing. Shipping takes 3-5 business days to arrive. International Orders take 7 - 21 Business Days to arrive. We DO NOT refund orders with incorrect addresses. PLEASE DOUBLE CHECK TO INPUT THE CORRECT ADDRESS. We ship with USPS (United States Postal Service). Tracking is sent through email. On occasion, we will forget to input tracking, but we ALWAYS send out our orders. In the case of this happening, feel free to reach out for shipping or tracking information. We recommend ALWAYS putting your number into the checkout page so that we can immediately notify or contact you if there is any issues with the package.